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Exam Code: 6002-1
Exam Name: Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
Certifications: View All..
Vendor: Avaya

69 Questions & Answers
Last update: Oct 22,19
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Avaya 6002-1 Exam Tips

A Virtual Services Platform (VSP) 9000 with dual CP module s is not communicating with both of the out of band management ports. {media id='404'} What is the single issue identified as the problem?

Answers:
A. The out of band management port must be configured as a brouter port. (correct)
B. The IP Address of the interface is unreachable.
C. The VLAN ID 4092 associated with the interface is outside the assignable range.
D. The second CP module has not been assigned an IP Address.

Given the output of sho w mlt command is shown below: {media id='406'} What can be concluded from the output?

Answers:
A. The VLAN ID 10 cannot be associated with multiple MLTs.
B. The IST is monitoring both SMLT instances.
C. The IST cannot have multiple VLAN IDs configured.
D. The MLT ID 20 is not operating in the SMLT mode. (correct)

You are installing the Avaya Contact Center Control Manager (ACCCM) software for a standardsolution .The software will be installed on a supported server with a supported Window 2008 operating system . The customer is not using one - X Agent Administration, nor do they need access to the Visual Phone website from within the ACCCM server. Which is an installation prerequisite?

Answers:
.N ET Framework 4.0 Microsoft IIS Microsoft MVC Microsoft Silverlight

Avaya Contact Center Control Manager (ACCCM) users have a relationship with the ACCCM organization chart hierarchy . What is the ACCCM organization chart hierarchy?

Answers:
Site, Department, Team Site, Department, Team, Virtual Site, Virtual Group Site, Virtual Site, Virtual Group Site, Location, Department, Team

You are installing Avaya Contact Center Control Manager (ACCCM). What are your options for frequency of synchronization in configuring the Synchronizer Service Interval?

Answers:
Monthly, weekly, daily weekly, daily, hourly dally, or the number of minutes you select dally, hourly, or half-hourly daily, or the number of seconds you select

For a customer who has Avaya Contact Center Control Manager (ACCCM), what is a valid reason to install the database on a remote server?

Answers:
ACCCM does not support co-resident install. Database redundancy is required and the customer is using an SQL cluster in their environment. The customer has too many servers and wants to reduce hardware storage inventory . The remote server is on a slower speed network.

A customer plans to deploy Avaya Contact Center Control Manager (ACCCM) with a Communication Manager (CM) solution. As part of the project scope of work, you want to ensure that you have TCP/ IP connectivity to and from the Communication Manager. Whith two ACCCM components connect to the CM? (Choose two.)

Answers:
API Web Services ACCCM Admin Web Interlace Provisioning Server Security Engine Configuration Service

During Installation of Avaya Contact Center Control Manager (ACCCM), the installer did not have access to the license and elected to continue with the installation and install the file at a later time. The installer selected the default directories on a Windows 2008 R2 64 - bit server. Once the license is obtained, which two methods can he used to install the license? (Choose two.)

Answers:
Rerun the Installation and select the option to install the license file. Copy the file to the C:\Wlndows\systom 32 directory. Copy the file to C:\Pro gram Files (x86)\Avaya\Avaya Contact Center Control Manager\Services\License Server directory. Copy the file to C:\Program Files (x86)\Avaya\Avaya Contact Center Control Manager\Web\License Server directory. Copy the file to C:\Program Files \Avaya\Avaya Contact Center Control Manager\ Services \License Server directory.

When trying to login info the Avaya Contact Center Control Manager (ACCCM) web portal for the first time, you receive a message that the authentication failed. You know that you need to look in the c:\windows\system32 folder and the windows\syswow 64 folders. What is the name of the file you need to check?

Answers:
authconfig.xml nav360config.xml passwd.conf passwdconf.xml

You are performing a new install of Avaya Contact Center Control Manager (ACCCM). What are the basic prerequisites for the server operating system?

Answers:
64 Bit Windows 2008 R2 server with 4 GB of memory 32 bit Windows 2008 R2 server with 2 GB of memory 32 Bit Windows XP with 2 GB of memory 32 Bit Linux server with 2 GB of memory either 32 or 64 Bit Windows R2 2008 server with 2 GB of memory

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