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Exam Code: 132-S-712-2
Exam Name: Specialist: Avaya Proactive Contact Solutions Design Elective
Certifications: View All..
Vendor: Avaya

62 Questions & Answers
Last update: Oct 06,19
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Avaya 132-S-712-2 Exam Reviews 132-S-712-2 Exam Engine Features

Avaya 132-S-712-2 Exam Tips

In CM 4 . X, how many vector variables can be administered on the variables from?

Answers:
A. 676
B. 702 (correct)
C. 26
D. 999

Which two settings must be set to "Y" in order to integrate Witness Call Recording to Communication Manager? (Choose two.)

Answers:
A. Systems Parameters>Customer Options>Enhanced Conferencing (correct)
B. Systems Parameters>Features>Send Custom Messages Through QSIG
C. Systems Parameters>Customer Options>ASAI Enhanced Features>CTI Stations
D. Systems Parameters>Customer Options>Features>ASAI>Send UCID to ASAI (correct)

Avaya IP Agent was just installed on an end user's computer and the screen pop for incoming calls displays VDN information that is incorrect. What is the cause of this issue ?

Answers:
A. The name of the VDN created has more than 15 characters in the name. (correct)
B. The 'Screen Name' in the 'Tools>Screen Pop' window is labeled incorrectly.
C. Screen Pop is selected to launch when the call is released and the VDN information is from the previous call.
D. The "Pop the screen only when VDN is:" box on the " Screen Pop - Trigger " window is not checked.

Your customer has informed you that they will be using Witness Workforce Management (formerly Blue Pumpkin) as an external work force management Which two interfaces are needed from the Communication and Solution Integration (C&SI) organization to be installed remotely? (Choose two.)

Answers:
A. real time adherence (RTA) interface (correct)
B. ECH interface
C. historical interface (correct)
D. ODBC

Using the UNIX shell, which commands would be used to display a list of useful log files that can be used for diagnosing CMS problems?

Answers:
A. /cms/toolsbin/getlog (correct)
B. /e/logs
C. /cms/logs/getlog
D. /cms/bin/showlogs

If an agent has been in the AUX mode for greater than 8 seconds, what happens to their occupancy when they return to the available work mode?

Answers:
A. Occupancy is reset to 0%.
B. Occupancy percentage remains the same.
C. AUX work has no impact on agent occupancy.
D. It re-initializes, based on peer agent ' s occupancy or system default of 75%. (correct)

How can you limit the default call bandwidth for a specific user in a deployment that includes the iVIEW Management Suite?

Answers:
A. Limiting the bandwidth can be done only through the end - points.
B. T he default call bandwidth can be limited as part of the terminal configuration set.
C. After the call is connected, limit the bandwidth through the meeting control screen. (correct)
D. Limiting the bandwidth cannot be done for a specific user.

What role must a user have to change Path Finder server configuration from the web interface?

Answers:
A. Client User
B. Administrator (correct)
C. Regular User
D. Collaborator

Does the MCU support mixing H-323 and SIP terminals in the same conference?

Answers:
A. Yes, for all conferences. (correct)
B. Yes, but only after SIP Support is disabled in the MCU.
C. Mixing will be supported in the next release.
D. No, mixing is not supported.

After using the system for more than a year, a company decides to add support for scheduling. Which Radvision Scopia® solution component needs to be added?

Answers:
A. Another Scopia® Elite MCU
B. Scopia® iVIE W Management Suite (correct)
C. PathFinder
D. Standalone ECS

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